Feature image for article regarding Intuit's email on Xero's acquisition of Hubdoc.

Following up on a previous post regarding Xero’s acquisition of Hubdoc, Intuit has chimed in on the big news by sending an e-mail to users of both QuickBooks and Hubdoc. The full text of the e-mail is below:

Valued Customer, 

As a user of both QuickBooks and Hubdoc, we are reaching out about last week’s news that Xero acquired Hubdoc. We want to assure you that there is no change to the existing QuickBooks and Hubdoc integration. Intuit will continue to support this integration going forward and deliver the high level of service you’ve come to expect from both QuickBooks and Hubdoc.

This acquisition is a great example of how the QuickBooks open platform powers the prosperity of not only our customers and accounting partners but also a thriving developer community worldwide. Hubdoc is just the latest example of an app that found success on the QuickBooks platform and then found a path to acquisition.

As Intuit continues to support the QuickBooks and Hubdoc integration, we also continue to improve upon the document fetching and management capabilities currently available in QuickBooks Online and QuickBooks Online Accountant. We look forward to sharing those details with you in the future.

Your Intuit QuickBooks Team

— Intuit Accountants E-mail to QuickBooks and Hubdoc Users, sent 08/07/2018

Document Fetching in QuickBooks Online?

Intuit’s move to assure their customer base that they will continue to support the Hubdoc integration is unsurprising in the context of the situation, but the final paragraph of the e-mail regarding improving “document fetching and management capabilities” in QuickBooks Online and QuickBooks Online Accountant is more interesting.

At present, the document management capabilities in QuickBooks Online is ample, but very simplistic compared to Hubdoc. Attachments can be added to transactions in QuickBooks Online, and basic management of attachments is provided as well. However, there is not anything I would classify as a “document fetching” capability that yet exists in QuickBooks Online.

In QuickBooks Online Accountant, accountants can send/receive documents to/from clients via requests, but this functionality certainly isn’t intended to be used the same way Hubdoc is for gathering and compiling documents for publishing transactions to a ledger, reconciling accounts, etc.

Screenshot of QuickBooks Online Accountant showing a client request and illustrating the ability to send and receive documents from a client.
The client request functionality in QuickBooks Online Accountant allows for sending and receiving documents between an accountant and a client, but isn’t built to replicate Hubdoc’s capabilities.

It therefore remains to be seen whether Intuit intends to expand the native capabilities QuickBooks Online will offer in the same space as Hubdoc. Time will tell, but their communication so far certainly doesn’t preclude the possibility.

Blake is a CPA and a law school graduate specializing in taxology, tax and finance process automation and optimization, and cloud accounting systems.

Leave a Reply